OrderVista Privacy Policy

Last updated: September 20, 2026

OrderVista ("the App") provides post-purchase order information for merchants using Shopify. This Privacy Policy explains how information is accessed, used, stored, and protected when a merchant installs or uses OrderVista.

Information We Access

When a merchant installs and uses OrderVista, the App may access limited information from the merchant's Shopify store that is necessary to provide its functionality.

This may include:

OrderVista does not require customers to create a separate OrderVista account.

How We Use Information

OrderVista uses the information it accesses to:

OrderVista does not sell personal information.

Data Storage and Retention

OrderVista stores only information necessary to operate the App. Certain order information, including an order identifier, order number, order creation date, and associated shop identifier, may be stored so that OrderVista can provide the correct order information.

Information is retained only for as long as reasonably necessary to provide the App's functionality, comply with applicable legal obligations, resolve disputes, or protect the security and integrity of the service.

Shopify and Third-Party Services

OrderVista operates within the Shopify platform and uses Shopify APIs and services to provide its functionality. Information processed through Shopify is also subject to Shopify's applicable privacy policies and terms.

OrderVista may use infrastructure and hosting providers necessary to operate the App. These providers may process limited technical information as required to provide their services.

Data Sharing

OrderVista does not sell or rent merchant or customer information. Information may be disclosed only when necessary to operate the App, comply with applicable laws or valid legal requests, or protect the rights and security of OrderVista, merchants, Shopify users, or others.

Data Security

Reasonable technical and organizational safeguards are used to protect information processed by OrderVista against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Merchant and Customer Privacy Requests

OrderVista supports Shopify's required privacy and data-protection processes. Authorized privacy and data deletion requests received through Shopify are processed in accordance with applicable Shopify requirements and applicable law.

Merchants and customers may also contact us regarding privacy questions or requests using the contact information below.

App Uninstallation

When a merchant uninstalls OrderVista, the App loses its authorized access to the merchant's Shopify store. Information associated with the store is handled in accordance with applicable Shopify requirements, legal obligations, and our data-retention practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to OrderVista, Shopify requirements, legal requirements, or our data practices. Updates will be posted on this page with a revised "Last updated" date.

Contact Us

For questions or requests regarding this Privacy Policy or OrderVista's privacy practices, contact:

OrderVista
Email: web.xperter@gmail.com
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